How 211 Can Connect You to Local Resources
When you need help but do not know where to start, 211 is one of the most powerful resources available. This free service connects millions of people to local assistance every year.
What Is 211?
211 is a free, confidential service that connects people to local health and human services. Just like 911 is for emergencies and 411 is for information, 211 is your connection to community resources.
How to Reach 211
- Call: Simply dial 2-1-1 from any phone
- Text: Text your ZIP code to 898-211
- Online: Visit 211.org and enter your location
What Can 211 Help With?
211 specialists are trained to help with nearly any need:
- Food assistance and food pantries
- Housing and utility assistance
- Healthcare and mental health services
- Employment and job training
- Childcare and youth programs
- Disaster assistance
- Veterans services
- And much more
What Happens When You Call?
- A trained specialist answers (available 24/7 in most areas)
- They ask about your situation and needs
- They search their database of local resources
- They provide referrals to programs that can help
- They may follow up to make sure you connected with services
Tips for Getting the Most from 211
- Be specific about what you need help with
- Have your ZIP code ready
- Write down the referrals they give you
- Ask about wait lists and eligibility requirements
- Call back if your needs change or you need more options
211 is a great starting point, but you can also use our Resource Locator to find local services online.